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Terms of Service

Last Updated: March 6, 2025

These SMS Terms & Conditions apply to text messaging services provided by First Business Machines, Inc. (“FBM”, “we”, “us”, or “our”).

1. SMS Consent Communication

By providing your mobile phone number and opting in to receive SMS communications from FBM, you consent to receive text messages related to our services.

SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you have opted in to receive SMS messages from FBM, you may receive text messages related to:

  • Appointment reminders

  • Service updates

  • Delivery scheduling or rescheduling

  • Follow-up service communications

  • Support notifications

Example message:

FBM Copier: Delivery attempt for copier #1Z999AA1 was unsuccessful. Please reschedule at www.fbmcopiers.com or call 562-802-9044. Reply STOP to opt-out.

3. Message Frequency

Message frequency may vary depending on your service needs.

You may receive up to 10 SMS messages per week regarding appointments, service updates, or delivery notifications.

Example disclosure:

Message frequency may vary. You may receive up to 10 messages per week regarding your service requests or appointments.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

FBM is not responsible for any SMS charges incurred by your carrier.

5. Opt-In Methods

You may opt in to receive SMS communications from FBM by:

  • Submitting an online form with SMS consent selected

  • Providing written or verbal consent during service setup

SMS consent is not a condition of purchase.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

You may also contact us directly to request removal from our messaging list:

📞 562-802-9044
📧 fbm@fbmcopiers.com

7. Help

If you are experiencing issues with our SMS service, reply:

HELP

You may also contact us directly at:

🌐 https://www.fbmcopiers.com
📞 562-802-9044

8. Standard Messaging Disclosures